How do I check my balance on my Istanbul card?
First, you can check the balance on both the Istanbulkart Top-Up machine and the Biletmatik machine by placing your card on the clear plastic inset on the right hand side. Give the machine a second to scan the card and it'll display the balance on the screen.
How do I activate my Istanbul card?
One of the Covid-19 measures is that you must activate your Istanbul Card from now on. To do this, you must link your HES code to your card. To do so, visit the Istanbul Kart website and fill in the form (in Turkish or English) to link your card. If done correctly, your card is immediately activated and ready to use.
How do I register my hes code to my Istanbul card?
For getting the HES code through your foreign GSM number, you may send an SMS to +90 555 944 3821 including your country code, passport serial number, year of birth and last name, respectively and interspaced.
How can I add money to Istanbulkart?
You can add money to the balance of your Istanbulkart from all individual and corporate representatives, ticket machines, from the website at https://bireysel.istanbulkart.istanbul and from the Istanbulkart Mobile Application.
What is hes code?
The HES code is a 10 or 12 digit number that you will use to obtain a ticket to travel within Turkey by public transport. The code is used to prevent and slow the spread of the Covid-19 virus. … HES code is mandatory. HES codes will be checked 24 hours before travel and will be notified regarding their status.
Can you refund Istanbulkart?
Can I Return It and Get a Refund? When you buy Istanbulkart you will be paying 10 TRL which is not refundable. But if you still have some balance left on the card, you can get a refund but it's a very long process.
Does Istanbul card expire?
Istanbulkart expires in 3 years unless you top-up. You can check Municipality's website for more information about Istanbul kart refund.